This 2-day course takes you through the systematic process of preparing and scheduling a performance appraisal interview. It provides you with the steps required to conduct an effective performance appraisal interview, guides you through various methods to encourage staff-development, and finally explores the types of reward or recognition you can use to increase staff motivation and satisfaction.

Once you have mastered the steps in each section, you will be confident in developing and executing an effective performance appraisal system that will help your staff or colleagues grow together with your company.

Through our experiential classroom training, learners will learn how to:

• Plan/Schedule performance appraisals
• Conduct Performance appraisal interviews
• Encourage staff development
• Use reward and recognition system

This course will benefit F&B managerial personnel involved in sales and marketing and for those who are interested in enhancing their companies' sales performance strategies, such as;

• Sales managers
• Outlet supervisors
• Assistant managers
• Area managers
• Restaurateurs
• Entrepreneurs