TRAINING COURSES
Conducting Performance Appraisal Sessions Successfully
Summary
- Price:
- $759.7
- Language:
- English
- Funding:
- WSQ/SDF,SkillsFuture Credit
- No. of Days:
- 2 Days
- Location:
- Central
| Funding | Individual | |
| Full Cost | S$759.7 | |
| Please refer to the "Funding" tab to understand details breakdown | ||
| How much you need to pay? | Login to find out more about the funding | |
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Performance appraisal is an unavoidable supervisory activity as employees look forward to understand how their superior views their performance. Linking performance appraisal to rewards makes the session even more sensitive to handle.
Just how can the appraiser handle such a delicate situation with control and confidence? How can the appraiser deal with different employee styles? How can the appraiser give feedback based on well documented facts? What are the characteristics of a good interview that appraisers can emulate?
Through video training, class exercises and discussion, this course will equip appraisers with knowledge, techniques and skills to conduct performance management with confidence.
After the workshop, you will be able to:
- use documentation techniques to accurately record performance for feedback
- interpret competencies to establish sound reasons for their ratings
- give rating in a consistent manner and avoid common errors
- discuss performance issues with the correct focus
- carry out performance management as a continuous process
What you will learn?
- Pre-Course Test of Knowledge
- Determine participants' level of knowledge - Key to Successful Performance Management Cycle
- Recognise performance management need to be carried out regularly and continuously throughout the year in order for a successful appraisal session
- Recognise roles and key activities to participate at different parts of performance management cycle - Understanding KPIs & Goal Setting
- Set work standards based on job duties
- Appreciate strategic planning process
- Align themselves with organisational KPIs & individual accountabilities
- Write clear & SMART goals
- Interpret competencies consistently to establish sound reasons for ratings - Coaching & Timely Intervention
- Appreciate the power of regular coaching and timely feedback in helping employees to achieve their goals
- Use critical incidence technique to accurately record employee performance
- Deploy GROW coaching methodology to help employee progress forward towards their goals - Reviewing Assessment Criteria
- Apply appropriate technique to rate consistently - Preparing for Appraisal Interview
- Discuss performance issues with correct focus
- Prepare a discussion agenda
- Structure an effective communication plan for better receptivity - Process & Techniques to Manage Different Employees
- Diagnosis of employee types in appraisal discussion
- Sharing of practical tips to manage different employee
- Practice situational assessment & application of appropriate strategies - Post-Course Test of Knowledge
- Consolidate learning for the entire course
- As a summative assessment to determine extent of knowledge retention
Who Should Attend?
All team and project leaders, supervisors, executives and managers who need to appraise.
Methodology
Participants are guided through practical steps of the topic with a combination of lectures, case studies, video training, class exercises and group discussions.
- Location:
- Central
- Address:
- 25 Scotts Road
- Building Name:
- Royal Plaza on Scotts
- Postal:
- 228220
EON Consulting & Training Pte Ltd
EON Consulting & Training Pte Ltd, formerly known as Effective Outsource Networks, was established in 1996 and specialises in providing human capital consulting and training services to organisations in Singapore.
It has helped organisations improve on day-to-day human resource operations through three main areas of support, namely, information service, consulting and training.
Training Center
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William Thien
Mr William Thien is a consultant and trainer with EON Consulting & Training Pte Ltd (EON), a human resource consulting services and training provider providing a wide range of human resource management and development support services to companies in Singapore. He is a certified Practicing Management Consultant (PMC, Bilingual in English and Chinese), Certified Productivity Consultant (CPC), Associate Consultant with the Singapore Productivity Centre (SPC), and a member of the Singapore Business Advisors and Consultants Council (SBACC) and the Institute of Management Consultants (Singapore). He is also a member of the Singapore Productivity Association (SPA). For his related work experience and contribution in the field of human capability development, William was recognised as a Specialist Adult Educator (SAE) by the Institute for Adult Learning (IAL) in 2016 under the AE Professionalisation Scheme.
Other than his professional work, William has been the inaugural Chairman of the Special Interest Group (Coaching and Mentoring) at Adults Education Network, an arm of the Institute of Adults Learning. He is also a member of the HR Committee at St Luke’s Hospital. William has worked in the shipbuilding, engineering and construction as well as the hotel industries. During this period of work, he carried a wide variety of portfolios, including recruitment & selection, compensation & benefits, performance management, employee industrial relations and training & development.
William is the key contributor for 'The Hands On Guide - Human Resource Manager, Singapore', 'HR Letters, Forms and Policies, Singapore’ and co-author of the Singapore chapter of ‘Employment Law Asia’ published by CCH Asia Pte Ltd. He has also been an editorial advisor of the publication People Strategies.
The following are details breakdown of the funding
| Individual | ||
| *Funding | ||
| WSQ | Login to find out more about the funding | |
| SkillsFuture | - | |
| Productivity & Innovation Credit | - | |
| How much you need to pay? | Login to find out more about the funding | |
Note
- Funding is subjected to approval from the government agencies
- The amount is calculated based on the "Up to" percentage of the course fees
- Taking into assumption that you have not fully utilized the SkillsFuture Credit and Productivity & Innoviation Credit Scheme
Other courses available by EON Consulting & Training Pte Ltd
Expected Investment
| Total Cost | S$ 0 |
| Expected Saving | S$ 0 |
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| Expected Investment | S$ 0 |
Total Cost
| Course Fee | S$ 759.7 |
| Number of employee(s) | 0 |
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| Total Cost | S$ 0 |
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